Managed IT Services

Our Partnership Philosophy

For businesses with limited IT resources, having Locknet as a managed IT and cybersecurity partner is a game changer. As a globally recognized Managed Security Service Provider, it's what we excel at every day. Our clients often come from regulated industries or fields with a strong culture of security, trusting in the full system of protection that Locknet provides.

When we partner with our clients, we share their risk and work towards the common goal of balancing daily productivity with long-term security. As a result, 100% of our clients consider us their #1 or #2 most critical vendor partner.

Our Security and Auditing

We understand that information security is a top concern for our clients today. If your organization operates in a regulated industry or simply prioritizes information security, our SOC 2 Type 2 audit and accompanying report can provide the peace of mind you need. For our clients in the financial services sector, we are also an FFIEC-examined managed IT service provider.

Locknet Managed IT completed MSPAlliance’s MSP Verify Program (MSPCV) certification and SOC 2 Type 2 audit. The MSPCV was the first of its kind created specifically for the managed services and cloud industry. These audits come with four written reports with the entire process documented, validated, and signed by a third-party accounting firm. The MSPCV has been reviewed by governmental agencies and regulatory bodies across the globe and is used and accepted on five continents around the world. Only 2% of managed service providers globally have these reports. Our cyber verify certification is level 3 - the highest level available.

Questions You May Have About Our Managed IT Services

Can you help an organization our size?

We’re really good at helping small to medium-sized businesses with 30-100 employees who have limited IT resources, embrace a culture of security, and want comprehensive managed IT services. Because our foundation was built supporting the banking industry, we can also help financial institutions of all sizes with their technology and security needs.

What about cybersecurity?

We are a Managed Security Service Provider, incorporating invaluable cybersecurity expertise into your managed IT services. Our team of highly experienced and specialized cybersecurity experts hold multiple certifications and present to others on the latest trends in cybersecurity.

If someone from our company calls for support, who will we talk to?

Any time you call Locknet, a real person will answer the phone within 30 seconds. We have a highly trained Midwest-based technical support team providing 24/7/365 service. None of our client support is outsourced.

Still have questions? We get it. Finding the right managed IT service provider is critical for your business, and you should conduct a thorough assessment. Our managed IT services checklist is a tool designed to simplify the process for you:

Layered Security: A Robust Cybersecurity Defense System

Businesses are more vulnerable than ever to a myriad of persistent and emerging cyber threats. From data breaches to ransomware attacks, the stakes are high, and the consequences can be devastating. To fortify their defenses, organizations must adopt a layered security strategy that incorporates both technical and organizational controls. These dual pillars work in tandem to create a robust defense against a constantly evolving threat landscape. Read more.

Mastering Defense with an Effective Security Education Training and Awareness Plan

Technical defenses alone are not enough to protect against cyberattacks. Having a security education, training, and awareness plan in place gives employers the ability to create a “human firewall” by empowering employees to recognize and avoid common cyber security threats through ongoing training. Typically, employee cybersecurity training will educate and test your employees on identifying common threat tactics like social engineering, phishing, spoofing, and ransomware. Read more.

Disaster Recovery as a Service (DRaaS): What it is and How Your Business Can Benefit

Disaster recovery planning is a critical aspect of a business continuity plan. We have seen an increase in disasters that can significantly impact IT infrastructure, and organizations are more prone to business downtime than ever before. Read more.

Vulnerability Scanning: What It Is and Why You Need It

Businesses and organizations of all sizes and across all industries are vulnerable to steadily increasing security risks. Vulnerability scanning is one of those things you probably should have started yesterday. But it’s never too late to learn more about vulnerability scanning and incorporate it into your cybersecurity plan. Read more.

Selecting an IT Managed Service Provider?

When you’re selecting an IT Managed Service Provider (MSP), it’s essential to have confidence that the one you select is qualified, will keep your business and customer information secure, and will provide exemplary service when you need them. Your MSP will be one of your most, if not your most, critical vendors because they will take the responsibility of managing your IT, including your IT security and your uptime. The process you take selecting an MSP should reflect how serious and critical of a decision this will be for your business. Read more.

Technology and Stress in the Workplace: A Guide to Easing Employee Concerns

Technology is both a boon and a burden. While it offers efficiency and innovation, it also brings a host of challenges that can leave employees feeling overwhelmed and stressed. From ongoing software updates to fears of job obsolescence, the digital landscape is full of potential workplace stressors. However, by addressing these concerns head-on and implementing thoughtful strategies, businesses can alleviate employee anxiety and foster a more harmonious relationship with technology. Read more.

What is IT Asset Disposition and Why Do You Need it?

Businesses today are constantly upgrading their IT infrastructure to stay secure and competitive. This continuous cycle of acquiring new technology inevitably leads business leaders to ask: what should be done with outdated or obsolete equipment? This is where IT asset disposition (ITAD) comes into play. But exactly what is IT asset disposition, and why is it essential for your business? Let's dive in.

MDR vs SIEM:Why You Need Both

Identifying today's cybersecurity threats and responding to them requires advanced technology. But you might be surprised to learn that your organization would benefit from having both Managed Detection and Response (MDR) and Security Information and Event Management (SIEM) solutions. While they may appear similar at first glance, they serve distinct purposes and, when used together, can significantly enhance an organization's security posture. Before we dig into why you need both MDR and SIEM for your business or organization, let's first explain what each of these technologies delivers. Read more.

Banking on Security: The Vital Role of Managed IT Services for Financial Institutions

The financial sector is under constant threat from cyber-attacks. As a result, financial institutions are investing heavily in securing their data and optimizing their operations. Managed IT services for financial institutions provide a robust solution that combines both security and efficiency, allowing these organizations to focus on their core business while ensuring the safety of their data. Read more.

Unraveling the Role: What is a Technical Account Manager?

There are numerous roles that are crucial for the smooth operation and success of an organization. Within the web of hardware, software, networks, and security protocols, the role of Technical Account Manager (TAM) is one who plays a significant part in business growth. So, what is a Technical Account Manager? We’ll answer the question, define the responsibilities, and highlight the importance of the role in today's tech-driven business landscape. Read more.

Overcoming Challenges in IT Project Management

IT project management often presents unique challenges that require innovative solutions. From inception to execution, even well-planned IT projects can easily get steered off course. However, understanding these hurdles and how to navigate them can significantly improve the success rate of your projects. This blog post will explore the challenges faced by IT project managers and offer insights on how managed IT services can help overcome them. Read more.

The Benefits of Partnering with a Managed Security Service Provider

Businesses are more reliant on their IT infrastructure than ever before. This dependency, however, brings with it significant risks, especially in terms of cybersecurity. In an era where cyber threats are evolving rapidly, becoming more sophisticated and harder to detect, businesses must prioritize their cybersecurity measures. One effective way to bolster your organization's security posture is by partnering with a Managed Security Service Provider (MSSP). But what exactly is an MSSP, and how does it differ from a Managed Service Provider (MSP)? In this blog post, we'll explore the benefits of an MSSP and why it's crucial for businesses today. Read more.

The Banker's Guide to Information Security Planning & Budgeting

In an era where cyber threats are evolving at an unprecedented pace, information security planning has become a critical component for financial institutions. Banks are prime targets for cybercriminals due to the sensitive nature of the data they handle and the number of electronic transactions that happen today. It’s estimated that 89% of adults in the U.S. now use digital payments. Effective information security planning and budgeting can help mitigate cyberthreats and ensure the safety of both customer data and institutional assets. Read more.

Secure by Default: The New Standard for Modern Software Development

Cyber threats are becoming more sophisticated and pervasive, so the need for secure software development practices has never been more critical. The concept of "secure by default" is emerging as a new standard in the industry, a shift that reflects the growing importance of integrating security at the core of software design and development. This approach is not just a trend but a necessity, as it aims to build security into the software from the outset rather than treating it as an afterthought. We help define "secure by default", why it is essential, and how it impacts the broader landscape of cybersecurity. Read more.

Unmasking the Threat: How Social Engineering Fuels Wire Transfer Fraud

Wire transfer fraud has emerged as a significant threat to individuals and businesses alike. This type of fraud is often facilitated by social engineering tactics that manipulate victims into divulging sensitive information or authorizing unauthorized transactions. Understanding the mechanics of wire transfer fraud and how social engineering enables wire transfer fraud is crucial for safeguarding your company’s finances. Read more.

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